It is possible that an alert could match an alert rule, but still not be routed beyond LogicMonitor’s interface. Are alert notifications being suppressed by one of LogicMonitor’s AIOps features? A resource (or website, EventSource, etc.) that is in SDT is denoted with a unique clock icon throughout the LogicMonitor interface to help you quickly identify SDT status. Keep in mind that alerts that occur during periods of scheduled downtime (SDT) display in the LogicMonitor interface, but are never routed for external delivery. For more information on customizing columns on the Alerts page, see Managing Alerts from the Alerts Page.
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